Frequently Asked Questions:

Do you ship overseas?

-Currently our online art business is only shipping in the United States, we know it’s a bummer but when we change this we will let everyone know.

When will you be releasing more original art?

-Janan and Kyle both are pretty busy with their current full time jobs and try to release as many original pieces as they can every year. Be on the lookout at the end of 2023 for a collection release which will be many original paintings from both artists.

Who owns the rights to the artwork?

-Riley Art Gallery LLC retains all rights to all artwork created by Janan and Kyle Riley. This includes rights to the images of all commissioned and original paintings. Riley Art Gallery LLC retains the rights to make any reproductions of ANY AND ALL ARTWORK created by Janan Riley and Kyle Riley. This includes original pieces or commissioned work.

-A Collector or buyer may not reproduce artwork from Riley Art Gallery LLC in any way without written permission.

Would you consider staging or renting artwork to interior designers?

-Definitely! We love that people love our creations. If you are interested in using our artwork in staging homes or renting framed prints please reach out to Janan Riley with your ideas.

Collaborations and Partnerships

-Message us with ideas you have whether you are a brand or another artist with your proposal.
*if you are a business in south Louisiana that would like to collaborate on a mural send us an email with your idea.

*Also if your business is interested in showing a collection of artwork we are currently researching places to have a show. If interested email us. kyleriley@rileyartgallery.com

Return Policy

Riley Art Gallery retains the right to refuse returns on original artwork or merchandise.

To be considered for an original art return, your work must be in the exact state it was purchased in and also returned within 14 days of original purchase.

We cannot accept returns for sale items or giftcards/store credits.

All commissions require a nonrefundable 50% payment to hold your spot on the commission calendar. Due to the nature of commissions being a very personal piece of artwork, we hold to this nonrefundable deposit unless there is a reasonable circumstance where the commission can be considered marketable to our audience, deemed by Riley Art Gallery, and will be dealt with a case by case basis.

Riley Art Gallery handles refunds and returns on a case by case basis. If you have a problem with your print or merchandise order please email us at kyleriley@rileyartgallery.com

Privacy Policy

By using this site you are agreeing to this Privacy Policy, please make sure you are reading it in entirety before your use of the site and keeping a copy for your records.

The terms “we”, “I”, or “us” is referring to Riley Art Gallery, LLC. the owner of rileyartgallery.com. Riley Art Gallery and Riley Art Gallery, LLC. are used interchangeably in all documents and policies on this website.

Your privacy is very important to us. We do not share any personal, demographic, or financial data with any third party. We are the sole owners of the information collected on this site, Rileyartgallery.com. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.

By using the Riley Art Gallery, you consent to the data practices described in this statement. 

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Riley Art Gallery may collect personally identifiable information, such as your: Name, Mailing Address, E-mail address, Phone number and email address.

When you purchase products and services, we collect billing and credit card information. This information is used to complete the purchase transaction but is help in an encrypted and secure payment processing service (Paypal, Stripe or Venmo). Riley Art Gallery has no access to this information.

 We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

Riley Art Gallery collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 Riley Art Gallery may also use your personally identifiable information to inform you of other products or services available from Riley Art Gallery and its affiliates.

 

Sharing Information with Third Parties

Riley Art Gallery does not sell, rent or lease its customer lists to third parties.

Riley Art Gallery may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Riley Art Gallery, and they are required to maintain the confidentiality of your information.

 

Riley Art Gallery may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Riley Art Gallery or the site; (b) protect and defend the rights or property of Riley Art Gallery; and/or (c) act under exigent circumstances to protect the personal safety of users of Riley Art Gallery, or the public.

 

Tracking User Behavior

Riley Art Gallery may keep track of the websites and pages our users visit within Riley Art Gallery, in order to determine what Riley Art Gallery services are the most popular. This data is used to deliver customized content and advertising within Riley Art Gallery to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Riley Art Gallery. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Riley Art Gallery website.

 

Use of Cookies

The Riley Art Gallery website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies.

 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Children Under Thirteen

Riley Art Gallery does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

E-mail Communications

From time to time, Riley Art Gallery may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Riley Art Gallery, you may opt out of such communications by selecting "unsubscribe" at the bottom of a newsletter.

 

Changes to Terms

Riley Art Gallery reserves the right, in its sole discretion, to change the Terms under which rileyartgallery.com is offered. The most current version of the Terms will supersede all previous versions. Riley Art Gallery encourages you to periodically review the Terms to stay informed of our updates.

 

Terms of Service

General
This website is operated by Riley Art Gallery, LLC. Throughout the site, the terms “Riley Art Gallery”,  “we”, “us” and “our” refer to Riley Art Gallery, LLC. Riley Art Gallery offers this website, including all information, tools, and services to you the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following term and conditions, “Terms of Service,” “Terms,” including those additional terms and conditions and policies referenced herein and/or available hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. 
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms of Services. Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms and Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service. It is your responsibility to check this website periodically for changes. Your continued use of or access to the website following the posting of any changes/updates constitutes acceptance of those changes.
Riley Art Gallery is hosted by Squarespace.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you. We encourage you to review their Terms of Service and Privacy Policies on their website to stay up to date on their policies. 
Children Under Thirteen
Riley Art Gallery does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Riley Art Gallery is not responsible for third party access to your account that results from theft or misappropriation of your account. Riley Art Gallery and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion
By agreeing to these Terms of Service you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. (including but not limited to copyright laws). 
Copying any artwork created by Riley Art Gallery is strictly prohibited without written consent from the artist. Riley Art Gallery retains all rights to all artwork until it has been purchased by a private or public collector at which time the collector receives the right to display the artwork in their home or business. Riley Art Gallery retains all rights of artwork of commissioned paintings, originals, and reproductions in print form or on merchandise production. 
PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that your order can be completed as needed. When you purchase products and services, we collect billing and credit card information. This information is used to complete the purchase transaction but is help in an encrypted and secure payment processing service (Paypal, Stripe or Venmo).  Riley Art Gallery has no access to this information. 
For more detail, please review our Returns Policy
Riley Art Gallery reserves the right to limit the sales or our product to any geographic region or jurisdiction. We do not warrant that the quality of any products or services will meet your expectations. 
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining and evaluating the content, and will not have any liability for any third-party materials, services or websites of third-party links. Please review the third-party’s websites for Policies and Terms. 
There may be information on our site that contains typographical errors or inaccuracies. We are in no way perfect so please email your suggestions to kyleriley@rileyartgallery.com. We reserve the right to change our website at any point, in any time, in any way. 
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Riley Art Gallery, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend and hold harmless Riley Art Gallery and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 1118 Erato St, New Orleans, LA 70130.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at kyleriley@rileyartgallery.com.